It’s all about the customer (and her 6,000 friends!)

Posted by Henrik Madsen on June 30, 2008

It might be somewhat of an old quote, but with the growth of social networks and the like, it’s truer than ever. Amazon’s Jeff Bezos warns: “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the internet, they can each tell 6,000 friends.”
With [...]

Filed Under Hints & Tips, Website Design | 1 Comment

Shameless self-promotion

Posted by Henrik Madsen on June 30, 2008

Let’s kick off our shiny new blog with a video featuring the very eye we’ve always got on something. It’s a short promotional film for Generator that we put together using a variety of graphics, special effects and video/audio editing software. Not for a minute are we suggesting this is the kind of execution one [...]

Filed Under Advertising, Online Video | 1 Comment